Aja
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Recent activity by Aja-
When will my order arrive?
As our rugs are made to order, we expect your order to ship within 2-3 weeks from the order placement date.
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What does “Made to Order” mean?
What makes Ruggable unique is that we create your specific rug after your order is placed. We pride ourselves on creating products that are thoughtfully designed and created to withstand whateve...
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How can I cancel my order?
All cancellations must be requested within 48 hours of placing your order.If you would like to cancel your order, please email our Customer Care team at support@ruggable.com.au. Please note that o...
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Are there any exclusions to Ruggable store credits/vouchers, discounts or promo codes?
Discounts, promo codes and Ruggable credits do not apply to sale items unless otherwise noted and cannot be combined with other offers. Only one Ruggable store credit or promo code can be used per ...
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What is your return policy?
Letting Life In is at the heart of our mission. At Ruggable, we believe your rug should fit seamlessly into your lifestyle—not the other way around. You deserve the confidence of knowing your purch...
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How to Assemble: 185 x 275 Two-Piece Cushioned Systems
What’s in the box? Rug Cover: You received a folded Rug Cover with your rug design on the top and a grey fabric backing. Rug Pad: You received a rug pad made up of interlocking pieces, with ClingE...
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Optimizing your Device Settings for Colour Accuracy
For the most accurate viewing of Ruggable designs and colours, there are a few settings to check on your devices. Brightness level: turn brightness all the way up on your device and turn off any ...
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How do I return a Ruggable product?
Returns are simple and stress-free—so you can spend less time worrying and more time living. If you’re not in love after living with your Ruggable product, washing it, and putting it to the test, w...
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Is the Re-Jute Rug Cover made of real jute?
It's not! Our Re-Jute Rug Covers are made from recycled polyester sourced from post-consumer recycled plastic bottles, virgin polyester, and a polyurethane water-resistant barrier. The corners have...
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Where does free shipping apply to?
Free shipping applies to standard ground shipping and handling in Australia (Western Australia, Northern Territory, South Australia, Queensland, New South Wales, Victoria, Australian Capital Territ...