FAQ

Shipping

• Where do you ship to?
• Where do Ruggable products ship from?
• Where does free shipping apply to?
• Which delivery company is used for shipping?
• How do I change my shipping address?
• How big are the packages?

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Returns

• How do I return a Ruggable product?
• What is your return policy?
• I believe I received the wrong item, what can I do?
• When will I receive a refund? 

About Our Products

• What is the Tufted Rug Cover made of?
• Optimizing your Device Settings for Colour Accuracy
• Are Ruggable rugs non-toxic to humans?
• Which Ruggable products are available to Australian Customers?

About Your Order

• When will my order arrive?
• What does “Made to Order” mean?

Rug Care and Cleaning

• How to Spot Clean Your Chenille Rug Cover: A Detailed Stain Removal Guide

Setting Up Your Rug System

• How to Assemble: Smaller Rectangular Rugs
• How to Assemble: 270 x 365 cm Cushioned Systems
• How to Assemble: 185 x 275 cm Cushioned Systems
• How to Assemble: Bath Mat
• What’s the best way to store my extra Rug Covers?
• How to Assemble: Doormat

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