If you live in Australia and would like to return your order within the 30-day return period, please contact our Customer Care Team at support@ruggable.com.au to arrange for a collection of the returned product(s) through our designated carrier. Please note our return fees* below:
Size/Product |
New South Wales |
Victoria |
Queensland |
South Australia |
Western Australia |
Tasmania |
Northern Territory |
| 60 x 90/ 90 x 150 / 75 x 215 / 75 x 305 / Doormat / Bath Mat | $20 | $20 | $20 | $20 | $20 | $20 | $20 |
| 120 x 185 / 150 x 215 / 185 Round / 245 Round / 185 x 275 / 245 x 305 / 275 x 365 | $35 | $35 | $35 | $35 | $35 | $35 | $85 |
*Return fee is per item. The fee goes to the carrier.
At this moment in time, we do not offer exchanges for different products for customers living outside the U.S. and do not provide store credit. Unfortunately, Products cannot be returned to any store.