Aja
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Recent activity by Aja-
What are the full terms and conditions of the warranty?
Ruggable warrants (to the original purchaser) that our products will be free from any material ormanufacturing fault or defect which would prevent our products from giving satisfactory service for ...
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Do you offer a warranty for damaged, defected or faulty Items?
Yes, Ruggable is proud to provide a one-year limited warranty that any Ruggable products sold will befree of any defects in materials and workmanship. Ruggable’s warranty supplements and does not r...
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How to Assemble your Ruggable Doormat
1. Roll up the Doormat Cover with the design side facing in.2. Position the Rubber Mat on a level surface, nonslip textured tread side down3. Align the corners of the Doormat Cover with the corners...
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Why are there corners on the Rug Cover?
The Rug Cover corners, made of 100% silicone, were designed to weigh the rug down to ensure the Rug Cover lays flat on your floor. Do not tuck the Rug Pad into the corners of the Rug Cover. Ins...
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How to Assemble: Smaller Two-Piece Rectangular Rugs
Before you begin: To maximise the performance of the non-slip Rug Pad, ensure the area you intend to lay your rug on is clean, dry, and free of any dirt or other debris. Indoor-only rugs (Chenil...
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What does “Limited Release” mean?
Limited Release styles are available for a limited time only. In other words, if you see a rug you love, you'd better get it quickly!
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Can I order a customised rug size?
Whilst we do not provide customised sizes at the moment, you can sign up for our newsletter to get a 10% discount and stay up-to-date on new rug size releases. Indeed, our Product Development & De...
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What should I do if my package is lost or damaged in-transit?
While we work hard to make sure your order arrives safely to you, we recognize that sometimes things happen. We understand how frustrating it may be, which is why we offer shipping protection on al...
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My order said it was delivered, but I can't find it. What should I do?
First, double-check it's not anywhere in your surrounding area, and ask your household members, neighbours or apartment manager/security guard in case they've received your package on your behalf, ...
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I placed an order but haven’t received my order confirmation. What should I do?
If you can’t find your order confirmation email in your inbox, there’s a good chance it may be in your spam or junk mail folder. We recommend checking there first. If you still can’t locate it, ple...