Aja
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Which Ruggable products are available to Australian Customers?
Ruggable products available to Australian customers are listed at Ruggable.com.au. For additional product updates and new releases, be sure to subscribe to our email list!
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How many recycled water bottles are used to make a Re-Jute Rug Cover?
It depends on the size of your Re-Jute rug! Check out the table below to see how many recycled water bottles are in your rug. Rug Size # of Recycled Water Bottles 90 x 150 50 Bottl...
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Which delivery company is used for shipping?
We use FedEx for shipping our packages. Please note: We do not recommend the use of third-party carriers or freight forwarding services. If you choose to use a third-party carrier or freight forwar...
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How to Assemble: 245x305 Two-Piece Rug Systems
Assembly instructions Before you begin: To maximise the performance of the non-slip Rug Pad, ensure the area you intend to lay your rug on is clean, dry, and free of any dirt or other debris. ...
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What does the Re-Jute Cover feel like?
Our Re-Jute Rug Cover features a pronounced flat basket weave texture. We gave Re-Jute a much softer feel to avoid the scratchy texture that sometimes accompanies natural fibers.
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How do I change my shipping address?
If your order has not been shipped: Please email us at support@ruggable.com.au with your order number and updated shipping address. If your order has been shipped: The quickest way to change your...
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How to Assemble: 245x305 & 275x365 Two-Piece Rug Systems
Note: There are slight differences in assembly for 245x305 & 275x365 rugs (starting at 45 seconds into the video). When you roll up the Rug Cover, design side in, start from the longer side for an...
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How to Assemble: 270 x 365 Two-Piece Cushioned Systems
What’s in the box? Rug Cover: You received a folded Rug Cover with your rug design on the top and a grey fabric backing. Rug Pad: You received a rug pad made up of interlocking pieces, with ClingE...
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Will my Re-Jute Rug shed?
Unlike natural jute, our Re-Jute Rugs are made of polyester fibers that naturally do not shed.
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How big are the packages?
Packaging varies by the size of the rug and the number of items ordered. We ship the following rug sizes in the following box and weight dimensions: Box Dimensions Rug Size (cm) Box Dimensio...