Please check with family, neighbours, or your building manager's office in case they have received your parcel on your behalf. You may also contact your local FedEx/TNT office by calling 13 11 50 as they may be holding your parcel. If neither of these options are successful, we kindly ask that you email support@ruggable.com.au with your order number and we would be more than happy to look into this for you!
I believe the carrier lost my package, what should I do?
